Shipping and Delivery Information
SY STUDIO & ACADEMY is dedicated to providing high-quality nail art products and press-on nails directly to our customers across India. This Shipping and Delivery Policy provides important details regarding shipping timelines, delivery areas, and other key information to ensure a smooth shopping experience.
Shipping Areas and Delivery Time
Delivery Areas
SY STUDIO & ACADEMY delivers to all major cities, towns, and rural areas across India. We aim to provide accessible services, so no matter where you are located, our team strives to ensure you receive your products in a timely manner.
Delivery Timeframes
- Standard Shipping: Once your order is confirmed, it will be processed and shipped within 2–4 business days. Depending on your location, standard delivery typically takes between 5–7 business days from the date of dispatch.
- Express Shipping: For those who need their orders sooner, we offer express shipping. With express shipping, orders are processed within 1–2 business days and typically reach customers within 2–4 business days.
Please note that delivery timelines may vary depending on factors such as location, weather conditions, and unforeseen circumstances. Our team works closely with reliable courier partners to ensure that delays are minimized, but any variations in delivery time will be communicated if necessary.
Order Processing
Orders placed during regular business hours are processed as soon as payment is confirmed. Any orders placed after hours, on weekends, or during public holidays will be processed on the next business day. We make every effort to dispatch orders as quickly as possible and provide tracking information as soon as it becomes available.
Shipping Fees
SY STUDIO & ACADEMY offers the following shipping options:
- Standard Shipping: We charge a flat rate of ₹[insert amount] for standard delivery across India.
- Express Shipping: A flat rate of ₹70 applies to express shipping orders.
Shipping fees are displayed at checkout so you know exactly what to expect before confirming your order. Occasionally, we may offer free or discounted shipping promotions. Please check our website for any current promotions or discounts.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking details, allowing you to monitor your package’s journey. You can track your shipment on the courier’s website by entering the provided tracking number.
If you have any concerns or do not receive tracking information, please contact our customer support team at [insert contact email] for assistance.
No Cancellations, Returns, or Refunds
SY STUDIO & ACADEMY ensures quality and accuracy in every order we fulfill. Due to the personalized nature of many of our products and for hygiene reasons, we do not accept cancellations, returns, or refunds on any orders.
We advise customers to double-check product descriptions, sizes, and other details before completing their purchase. Should there be any issue with the items received, such as damage or incorrect products, please reach out to our support team within 24 hours of receiving your order. We will work with you to address any concerns according to our policy guidelines.
Damaged or Incorrect Items
In the rare event that you receive a damaged or incorrect item, please contact us within 24 hours of delivery. Email us at [insert email] with your order number, a description of the issue, and photos of the product received. Our team will assess the situation and provide an appropriate resolution in line with our policy.
Contact Us
If you have any questions about our Shipping and Delivery policy, please contact us:
SY STUDIO & ACADEMY
Email: support@systudioandacademy.com
Phone: +91 9209475590
Thank you for choosing SY STUDIO & ACADEMY. We are committed to providing you with high-quality products and a reliable delivery experience.